Create Service Ticket

Please note that the 24/7 Remote Service can only handle requests in German or English language. By contacting us, you agree to our general terms and conditions for 24/7 Remote Service.

You can contact the Remote Service by opening a ticket online or by directly calling the hotline number. If your machine is equipped with PressCall, you can also directly report an issue from your press to the Remote Service at the touch of a button – including all data relevant for remote maintenance.

If the hotline number is busy, you can leave a message on the answering machine with your telephone number, name and the serial number of your machine. You will get a callback as soon as possible.